Privacy policy
Privacy Policy
Last Updated: May 16, 2025
At Ace Case LTD, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the personal information you provide when using our website or communicating with us.
Information We Collect
We may collect the following types of personal information:
Name, company name, and contact details (email address, phone number, shipping/billing address)
Information related to product inquiries, quotes, or orders
Technical data such as your IP address, browser type, and site usage (collected via cookies)
How We Use Your Information
The personal information we collect is used to:
Process and fulfill orders or service requests
Communicate with you regarding quotes, inquiries, or support
Improve our website, products, and services
Send important updates or promotional offers (only if you opt in)
We do not sell, rent, or trade your information to third parties.
Data Protection
We take appropriate technical and organizational measures to ensure your personal data is safe and secure. Only authorized personnel have access to your information, and we store data using secure systems and practices.
Sharing Your Information
Your information may be shared with trusted service providers (e.g., shipping companies or IT support teams) only when necessary to complete your order or support services — and always under strict confidentiality.
Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies via your browser settings, but some features of the site may not function properly without them.
Your Rights
You have the right to:
Request access to your personal data
Ask for corrections or updates
Request the deletion of your data (where applicable)
Opt out of promotional emails at any time
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 enquiries@acecase.co.uk
📞 Main No: +44 01282 844090
📞 Factory: +44 01282 841898
📞 Accounts: +44 01282 508084
📞 Fax: +44 01282 842974
By using our website, you consent to the terms of this Privacy Policy. We reserve the right to update this policy at any time, and changes will be posted on this page.